Welcome to Thaiger.ai. This website is owned and operated by The Thaiger Pte. Ltd. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our website and services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you may not access or use our website or services.

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.

2. Scope of Services

Thaiger.ai provides AI and automation solutions, as well as digital marketing services, to businesses in Thailand. Specific details about our services are outlined on our website or in individual service agreements.

3. Intellectual Property

All content on our website and services, including text, graphics, logos, images, and software, is the property of Thaiger.ai or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not modify, reproduce, distribute, transmit, display, perform, or create derivative works of any content on our website or services without our prior written consent.

Any deliverables created by Thaiger.ai,  including scripts, graphics, videos, chatbot flows, reports, or dashboards, remain the intellectual property of Thaiger.ai unless otherwise agreed in writing. Users are granted a limited, non-transferable license to use such deliverables for the duration of the subscription. Continued use after termination requires written approval and may be subject to additional licensing fees.

4. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information when requested.
  
  
  

• Comply with all applicable laws and regulations.
  
  
  

• Refrain from engaging in unlawful or harmful activities using our services.
  
  
  

• Respond promptly to requests for approvals or access needed to deliver your service.
  
  
  

• Avoid reselling, sublicensing, or transferring your access or deliverables to third parties.
  
  
  

5. Limitation of Liability

Thaiger.ai will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by you for the services provided.

We do not guarantee specific results from marketing campaigns, AI performance, or automation workflows. Outcomes depend on market conditions, user engagement, client responsiveness, and external platform changes (e.g., ad platform algorithms, API limitations).
Thaiger.ai is not responsible for any disruption caused by third-party services or platforms.

6. Indemnification

You agree to indemnify, defend, and hold harmless Thaiger.ai and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including attorneys' fees) arising out of or in connection with your use of our website and services or any violation of these Terms and Conditions.

7. Governing Law

These Terms are governed by the laws of Thailand. Any disputes arising from these Terms will be resolved through arbitration in Bangkok, Thailand, unless otherwise stated in a separate agreement.

8. Subscription, Payment, and Refund Terms

Subscription payments are billed in advance and charged automatically. If the system goes live mid-month, fees will be prorated. All payments must be completed within 7 days of invoice issuance to maintain access to services.

Setup fees and subscription payments are non-refundable once work has commenced. Clients may cancel subscriptions anytime before the next billing cycle; services will remain active until the end of the current billing period.

Unused ad spend remains under the client’s control. Any failure to deliver agreed service items may qualify for a partial refund or credit, subject to written notice and commercial reasonability. Refunds do not apply to client delays, third-party disruptions, or force majeure events.

9. Revisions and Creative Control

Up to two (2) reasonable revisions are included per deliverable (ads, chatbot flows, etc.). Revision requests must be submitted within five (5) business days of initial delivery. Thaiger AI retains final creative control and reserves the right to decline major changes that fall outside the original agreed-upon scope of work.

10. AI and Automation Disclaimers

Thaiger AI’s chatbots and automation tools are trained on client-provided data and setup inputs.
We are not liable for inaccuracies in AI responses or the interpretation of user queries.
Performance of AI and automation systems may vary depending on data quality, user interaction patterns, and limitations from third-party platforms.

11. Changes to Terms and Conditions

Thaiger.ai reserves the right to update these Terms at any time. Users will be notified of any significant changes. Continued use of the website or services after such changes constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: sales@thaiger.ai

Last Updated: 26 August 2024